Such claims will be subject to Arbitration (see FAQs 53-56). Before you can submit a claim for arbitration, you must give Ford notice of your intent to pursue it through arbitration. Benefits for Breach of Warranty Claims. You may be eligible for compensation for transmission - related repairs that should have been covered by warranty (breach of the New Vehicle Limited Warranty or its extensions), including reimbursement, a complementary repair and/or a complementary service plan. Click here or call 1-88 to provide notice to Ford of your intent to pursue through arbitration a claim for a vehicle repurchase/replacement. Please do not submit your claim for repurchase/replacement to the Arbitration Administrator, at until ten (10) days after you provide notice directly to Ford.Ĥ. Before you can submit a claim for arbitration, you must give Ford notice of your intent to pursue it through arbitration. Ford will have 10 days to try to resolve your claim before you can submit it to the Arbitration Administrator at restrictions may apply (see FAQ 55). Ford will cover the costs of the arbitration. Claims for this benefit will be resolved by a third-party arbitrator who will apply your state’s lemon law or other rules created by the Settlement. Repurchase/Replacement. You may be eligible for the repurchase or replacement of your car by Ford (see FAQ 39). ![]() Eligibility begins with the third Transmission Hardware Replacement, and you may claim up to $2,325 in cash or $4,650 in certificates for all Transmission Hardware Replacements. Click here to download a claim form for first request for cash payments/vehicle discount certificates for transmission hardware replacements. Click here to download a transmission hardware replacement claim form for additional service visits. To submit a claim form online click here.ģ. Transmission Hardware Replacement. You may be eligible for cash payments or vehicle discount certificates of increasing value for each Transmission Hardware Replacement (see FAQ 12). To submit a claim form online click here. Eligibility begins with the third Software Flash, and you may claim up to $600 for all Software Flashes performed on your Vehicle. Click here to download a claim form for first request for cash payments for software flashes. Click here to download a software flash claim form for additional service visits. You may be eligible for a cash payment of $50 for each Software Flash (see FAQ 17 ). ![]() To learn more about the benefits created by the Settlement, please review the FAQ section on this website and the summaries below:ġ. Current and former owners or lessees of Class Vehicles may submit claims for benefits under the Settlement. The Settlement became effective on April 7, 2020.
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